Frequently Asked Questions

Everything you need to know about finding your signature scent.

What is the Scent Space concept?

Scent Space is our unique approach to fragrance intensity. We offer our scents in three versions: Personal (close to the skin), Expressive (balanced projection), and Bold (room-filling presence), allowing you to control how your fragrance is experienced by others.

Do you offer international shipping?

Yes, we currently ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout. Please note that international orders may be subject to local customs duties and taxes.

Can I return a fragrance if I don't like it?

We offer a 30-day return policy for unopened and unused products. To ensure you love your scent before committing to a full size, we highly recommend starting with our Exploration Kits.

Are Commodity fragrances vegan and cruelty-free?

Yes, all of our fragrances are 100% vegan and cruelty-free. We do not test on animals, and we do not use any animal-derived ingredients in our formulations.

How should I store my perfume to ensure it lasts?

To maintain the integrity of your fragrance, store it in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom dresser rather than a bathroom.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay in select regions.