Returns & Exchanges

We want you to find your perfect scent match, which is why we offer a 30-day return window for all full-sized fragrances. Please ensure items are in their original packaging and meet our gently-used criteria for a full refund or exchange.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely package your fragrance.

3

Ship It Back

Drop off your package at any authorized carrier location; keep your tracking receipt as proof of shipment until the return is processed.

4

Receive Your Refund

After our warehouse inspects the return, your refund will be issued to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing